I think I'll take this class:
3. Communicating With Difficult People- How to Avoid It
What you'll learn: Business is full of people you don't enjoy working with. Trying simply wastes limited time. In this one-day experiential workshop you'll master:
Email obfuscation: burying action items among detail, using re: please clean the lunchroom as a subject line for critical messages and other ways to avoid actually talking to the person while maintaining you sent the message
Timing voicemail: dealing with people is so much easier when you can leave messages rather than answer questions or hear their annoying voice. Job aids include tracking the other party's lunch time, and average arrival/departure schedule
You all should take it with me.