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Monday, November 15, 2010

Managing the Downside of Diversity: When Employees Clash

Dear Evil HR Lady,

If problems keep occurring among team members, (whether it is personalities, ages, nationalities, communication or work styles), who is best able to identify, address, and formulate solutions? Should conflict resolution be addressed by the manager or by members of the work team? What behaviors should be attempted before deciding to leave?

Managing the Downside of Diversity: When Employees Clash

1 comment:

Desiree said...

The manager and the team members should meet together to discuss any issues that they have with each other. The manager should then address the problems and develop ways to resolve the issues. Whether it be, placing employees on opposite shifts or asking them to grow up; the manager may to provide diversity training to provide different perspectives. Employees should try to work together or work around one another before leaving.