I don't really have any answers for you, so I'll just use your question as a jumping off point for a good rant.
Mixed messages? Are you kidding me? I mean, seriously people, this is HR 101. You must have a leave policy in place. It should contain, at minimum, the following information:
See, that's not so hard, right?
I mean, geesh, does HR think that no one is going to get sick? (Because that NEVER happens, right?) They should have a policy and every HR person in the company should be able to spout it out to you, consistently and clearly. (Okay, not every HR person. I don't think the HRIS people should have to know--strike that, of course they should, as they control the system that indicates whether someone is active or on leave. ALL HR PEOPLE SHOULD KNOW THIS. Well, maybe compensation...)
If you don't have a policy, managers are left not knowing what to do. Then managers have to wing it. Then Manager A wings it differently than Manager B and Bob gets great leave at full pay and Maria gets terminated as soon as FMLA expires and she didn't get paid during that time frame either. What happens when Bob and Maria (I'm feeling reminiscent of Sesame Street right now) run into each other in the grocery store? (Oh Bob is a person in your neighborhood, in your neighborhood, in your neigh-bor-hood!)
Bob: Oh, Maria, I heard you were sick. Me too. I've had these persistent migraines. I'm so thankful that I'm still getting paid.
Maria: What?!?!!??! (then a few chosen expletives, which I won't write because I don't say such words.)
Bob: What are you so upset about?
Maria: I haven't gotten a check in 4 months and they terminated me 4 weeks ago.
Bob: That's strange, I've been out longer than you have.
Maria: Excuse me, I have to go call my attorney.
Is this what you want happening? No. No, you don't.
Now, my real guess is that there is a policy, it's just that your HR department is unorganized and inconsistent. Escalate this issue. Get your boss involved. There should be clear guidance. This should not be an area for manager discretion.
10 comments:
Amen Sister! Why the HR department isn't providing assistance, detailed assistance, is beyond me! It's important that HR does it's job and protect the company AND the employees. It's obvious this department isn't do that.
I work for an Optometrist office in California and one of our Receptionists is continually absent due to multiple medical problems that she brings in doctor's notes for. Her unscheduled absenteeism is seriously affecting our office operations. We have spoken with her regarding this, but she keeps basically telling us that we can not put her on probation or terminate her due to disability discrimination and HIPPA regulations. Her doctor continually writes us medical notes saying that she "can return to full duties with no restrictions" after every absense. I feel like we are trapped with this employee. Can anyone please give me any advice?
Bridget, I feel for you! What is her disability? Is it truly classified as a disability? She still needs to perform the essential functions of her job, with or without reasonable accommodation. I don't see how disciplinary actions or termination due to excessive absenteeism violate HIPPA. My advice is to get more information from her and then do some research. I am in CA and it can be difficult to terminate an employee such as this, however not impossible. Having a disability is not a get-out-of-jail-free card.
If your company has an HR rep, ask for guidance. If no HR rep then go to http://www.ca.gov/ research this topic. Or possibly speak with an attorney.
I'm not sure if her illnesses are truly qualified as a disability. She took a 4 month medical leave of absense for treatment of breast cancer, and then her first 2 weeks back we gave her a modified part-time schedule. On top of that she's called in and had doctors' notes for Wrist/Thumb Tendonitis, Thumb Arthritis, Bronchitis, Migraine Headaches and Neck Pain. Then today she brought me a doctor's note saying that she "has intermittent asthma, can get frequent attacks of bronchitis, neck pain under work up and left knee pain under work up". The "under work up" means she will need future treatment for these conditions.
I don't understand why you don't already have her on FMLA. You're not required (even in California) to continue to pay someone who is unable to do their job and if your company is under 50 employees, you may not even owe her that. Get ahold of your HR person (which I'm sure you don't have if it's a small office) or an attorney and figure out exactly what you do and do not have to do. Then sit down, and tell her what you can and cannot do.
"Thumb Arthritis?"
Honestly. Is she dating this doc?
Our optometric practice only has 13 employees. We don't have a designated HR Director; basically that's part of my job and I'm not an expert. It looks like I will need to consult a labor law attorney, even though I was hoping I could handle this without spending more money. I like the "Then sit down, and tell her what you can and cannot do." because she's assuming control right now. The thumb arthritis comment was very funny; I needed that with all this stress, thank you ... and no, she's not :-).
Doctor's notes alone, does not mean that you have to keep her employed. I'm not an expert but it doesn't appear that anything you have listed would cover her under ADA. It seems your office it too small for FMLA (less than 50 employees in a 75 mile radius). Just because she brings doctors notes doesn't mean you can't address her attendance problem. I would start there. It seems like she has every excuse under the sun not to work and a doctor that covers for her. That doesn't mean that you have to tolerate it. I'd still try to talk to a labor attorney. Good luck.
I can't believe how great this blog is. I have been out of the HR scene for about three years now and reading all of this brings it all back like it was yesterday. Evil...I love the HR 101!
re: ALL HR PEOPLE SHOULD KNOW THIS.
This is another advantage to having a consistent policy - even if a specific person isn't able to quote it verbatim off the top of their head, they should be able to quickly refer to it and give out the correct information.
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