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Friday, August 20, 2010

Why Do I Have to go to Mandatory Counseling



Sometimes policies are just ridiculous, but as long as they are relatively harmless, just grin and bear it. Even if it involves a mandatory counseling session. Here's why.

Why Do I Have to go to Mandatory Counseling?

Photo by Joe Houghton, Flickr cc 2.0

Wednesday, August 18, 2010

Are You Trying To Make Your Employees' Lives MIserable?

White uniforms for people who deal with bodily fluid all day? What other things do managers do that make their employees lives miserable?

Are You Trying to Make Your Employees' Lives Miserable?

Monday, August 16, 2010

Exempt vs Non-exempt: Does My Status Change if I'm Handing Out Name Tags?


Handing out name tags certainly doesn't require creative, independent or managerial skills. So, does your status change to non-exempt when you're working the desk at a convention?

Exempt vs Non-exempt: Does My Status Change if I'm Handing Out Name Tags?

Photo by Richard Moross, Flickr cc 2.0

Friday, August 13, 2010

My HR Department Bullies Employees


Bullies, unfortunately, don't disappear after elementary school. When you run into an entire department devoted to bullying, what do you do?

My HR Department Bullies Employees



Illustration by Chesi - Fotos CC, Flickr cc 2.0

Why Job Quitters Shouldn't Aim for Fame

So, I'm quitting. Not everything, just my US News Column. It's been a good run, but it's time for me to move on to different things. My last column is, appropriately, on quitters.

Why Job Quitters Shouldn't Aim for Fame.

Thursday, August 12, 2010

Guest Post from Ask a Manager on Preparing For Job Interviews

This is a first for Evil HR Lady. I'm letting someone else write today's post. (I know, you are all muttering about "what posts? All she posts now are links to posts. Well, a thousand pardons. Stick around long enough and you get something cool, like this.)

Anyway, Alison Green runs The Ask a Manager Blog where she gives fabulous advice. She asked if she could do a guest post and I said yes, because she's brilliant. So, here it goes:


I'm ridiculously excited to be guest posting at Evil HR Lady, who was my inspiration for starting my own blog a few years ago. So getting to take over her pulpit for the day feels pretty awesome.

One of the reasons that blogs like this one are so helpful is that so much relating to careers feels mysterious. The rules often don't seem clear, and yet you're expected to play by them anyway, which is a recipe for stress and frustration. And when it comes to job searching in particular, the experience can be outright awful -- especially in this economy. You've got endless application forms, companies that don't get back to you, and the overwhelming anxiety of the whole experience. What are hiring managers looking for? How can you come across well in the interview? What if you give a silly answer to an interview question? Why aren't they calling you back?

As a hiring manager, I've spent most of my time on the other side of this, and that's given me a pretty good sense of the spots where most interviewers can improve their game. I also happen to have an oddly compulsive love of sharing that information with job-seekers, in the hope that I can help take some of the anxiety and uncertainty out of the whole process.

Normally I just answer random questions on this topic on my blog as they come in -- but now I've created a more comprehensive guide to preparing for a job interview, which I'm here to offer to you for free. (Yes, free. Full disclosure: In exchange for giving you the whole thing for free, I'll put you on my email list so that you're occasionally notified about other resources I create in the future. But you can unsubscribe at any time if you hate that idea.)

To give you an idea of the sort of advice you'll find in this free guide, here are a few examples:

* The job description that was included in the initial posting is the key to knowing how to frame your answers and what to emphasize. You can use each line of the job description to figure out how to create the strongest answers. (And make sure to save that job description somewhere at the time that you apply for a job – because the employer may have removed it by the time your interview rolls around.)

* If there's an interview question that you're particularly nervous about, a lot of people will just go on being anxious about it and never really come up with a plan for how they'll handle it if it comes up. That's not helpful. Instead, you need to face it head-on, decide exactly how you’re going to answer it, and practice the heck out of that answer. Make yourself rehearse your answer out loud over and over and over.

* If you get nervous and worry that you're not going to come across completely perfectly, think about all the weird/annoying/awkward people you’ve ever worked with. They somehow got hired, and they were probably at least a little weird/annoying/awkward in the interview, right? They're living, breathing proof that you can be weird/annoying/awkward and still get hired. So when you start panicking that won't come across as a super-polished all-star, remember these people.

If this kind of thing is helpful to you, you can sign up for the full guide here, and I'll email a free copy directly to you:

Free Copy of How to Prepare for an Interview: Boost Your Confidence, Impress Your Interviewer, and Get a Job

It's free, it's hopefully helpful, and it even comes with a video version in case you don't feel like reading. Go download it!

Much thanks to Suzanne for letting me hijack this space, and good luck to all of you who are out there job-searching!

I'm Exempt: Can My Employer Deduct PTO for Doctor's Appointments?

You're an exempt employee putting in way more than 40 hours a week. So can your employer make you take PTO time if you need to be out of the office for 2 hours? Should they?

I'm Exempt: Can My Employer Deduct PTO for Doctor's Appointments?

Monday, August 09, 2010

Why It's Better to be Underpaid

What you want is to be overpaid. Right? Wrong. What you want is to be underpaid. Here's why.

Why It's Better to be Underpaid

My Boss Fired Me for Sleeping

Dear Evil HR Lady,

I was just curious if you can be fired for having a sleeping disorder that causes mild narcolepsy? I disclosed to my district manager that once I became tired (after a 10-12 hours work shift) it could happen. He was already upset that he heard that I was falling asleep at work. I had explained to him that I was off the clock out of uniform and was sitting in the office chair about to go home and I just leaned back and closed my eyes for a few seconds and an employee thought I was sleeping but I hadn’t been.

Being I was a manager I felt that I would be entitled to just rest my eyes for a few seconds but I guess not. His reply was if I ever was caught sleeping again I would be fired and I wasn’t worried, About two weeks later he came in handed me my last check and said once “I heard you were sleeping on the job during a meeting.” None of which was true and I had no option; he wanted to believe them over me and I feel I was wrongfully fired. It was a few years ago but I feel I’m still entitled to damages!


My Boss Fired Me For Sleeping

Thursday, August 05, 2010

Resume Angst: Should I Include Short-Term, Unrelated Positions?

Dear Evil HR Lady,

I lost my job over a year ago. It paid very well and since then I have jumped around to about 4 different jobs trying to find a good fit and reasonable pay. Most of the jobs were beneath my skill level but I needed to earn more than unemployment so I took them. I finally landed an interview with a job that is comparable to my lost job in qualifications and pay, as well as skill level. Should I disclose all my past employers on the new application? Will any be found on a background check if they were less then a few months? In my past I had a very stable job history- worked at a company for over 10 years then the one that laid me off was 2 years. It was only the last year that I did not have stability. Can you offer me any advice as to how to handle this?


Resume Angst: Should I Include Short-Term, Unrelated Positions?

Wednesday, August 04, 2010

How to Answer Interview Questions About Your Weird Employer

What do you say about your current company when that company is practicing weird science? How about the truth?

How to Answer Interview Questions About Your Weird Employer

Tuesday, August 03, 2010

My Manager is a Failure

Dear Evil HR Lady,

I have a manager, who for 6 quarters, did not deliver on his sales targets. He gets away with it by shifting blame on team members and wrong customer account selection. After missing his first 3 quarters, he blamed it on team and almost got an entirely new team on board. Now with new team he on board, he is still not delivering on his sales targets. Now he blames it on wrong account selection. How can one expose this behavior to senior execs in the business, as this individual has wrecked havoc in other good sales people by managing them out of the company. Any suggestions on how to approach such a situation would be welcomed.


My Manager is a Failure

Monday, August 02, 2010

Am I Too Fat to Get Hired?

If you're overweight, does it affect your chances of getting a new job? Of course it shouldn't, but does it?

Am I Too Fat to Get Hired?

Should I Keep Applying to the Same Company

When HR tells you to keep checking the website, do they really mean it? Or is that just the wimp's way of saying, "don't call us, we'll call you?"

Should I Keep Applying to the Same Company?

It's Not That I Don't Love You All

I haven't posted for a while, which is strange, I know. But it isn't for lack of questions, but rather because my darling toddler poured a bottle of water over my laptop keyboard.

Why, I ask, do they not make computers waterproof?

Anyway, I am now the owner of a new laptop and posting will commence.

Friday, July 23, 2010

Should I Ask for a Job Interview?


I'm doing an out of town job search and the recruiter from one of my target companies finally called me to schedule an interview. I am paying for my own plane ticket to get to the interview. This is a large hospital so they have applicant tracking software that allows you to see what you status is.. (not qualified, under review, referred to hiring manager, etc).

I have several positions that have been "referred to hiring manager" but no interviews have been scheduled. Would it be bad form to ask the recruiter to inquire with said managers as to whether or not they might be interested in interviewing me while I am in town?

I don't want to screw this up, but it would be nice if I could meet with more than one department while I am there.


Should I Ask for a Job Interview?

Wednesday, July 21, 2010

5 Things to Do When the Boss is Wrong

Do you have a Highly Paid Person who likes to walk in and request unreasonable things? Here's a 5 step plan for dealing with these HIPPOS.

5 Things to Do When the Boss is Wrong

Monday, July 19, 2010

My Boss Sexually Harassed Me After Work



Dear Evil HR Lady,

I'm a female in my mid-thirties. Last week I went out with my colleagues and we all consumed a ridiculous amount of alcohol. My attractive, married, Vice President was there and once we got to talking, things turned inappropriate pretty quickly. At first we were just talking, but as the night progressed it ended up getting physical and he exposed himself to me in the street and confessed to engaging in relations with another woman at the bar we were at. It was truly shocking.

During the night we were also texting. I have several texts from him where he is telling me sexual things that he wants to do to me and I am telling him that I just want to talk. The worst part is that during the course of the night, he told me if I said anything he would "take me down with him." Yesterday at work he cornered me in the hallway and caught me completely off-guard. He asked that we forget about everything and told me he hadn't been avoiding me for the past week, but he had just been really busy.

To be honest, I just want the whole thing to go away without anyone's career being impacted. This is not how I act around my boss though. Every time I see him I am uncomfortable because I am intimidated by him and the whole situation was really just mind-blowing. I am afraid that he is going to try to take me down anyway because I make him uncomfortable. Is there anything I can do to protect myself? Is it possible to report this to HR to document the incident, but ask them not to take disciplinary measures against him? I would just like to have this on the record in case he retaliates against me in some way. Should I just shut up and try my best to act normal? I am very distracted at work. Please help.


My Boss Sexually Harassed Me After Work

Friday, July 16, 2010

My Boss is Going on Maternity Leave and I'm Taking Her Responsibilities

Dear Evil HR Lady,

I was wondering about something: my boss is currently pregnant and I was asked to replace her during her six-months maternity leave. This involves about twice the responsibilities and work hours on top of managing three people. What happens salary-wise in these situations? Should I ask for raise? Stay silent and hope that the end-of-the-year bonus will make up for the bigger workload?


Whatever you do, don't stay silent.

Wednesday, July 14, 2010

Why Do Companies Punish Whistleblowers?

You spot your company doing something illegal. You document the problem and take it to your manager and Human Resources department and they should support you, protect you and make sure the problem is fixed. But sometimes they don't. Here's why.

Why Do Companies Punish Whistleblowers?

Monday, July 12, 2010

Managers: Stop the Shuffling and Just Fire the Person



Dear Evil HR Lady,

I recently accepted a brand new position as regional director. There was a previous director who provided management for a portion of my current region. I have now been tasked with finding a new title and job duties for the previous director. HR is really pushing for this person to retire as he has been employed for many years and one of the reasons they created the new position was to remove him from management. There was a very lucrative retirement package offered, but he declined.

I created a new position based on the organization's needs. The previous director will assume this new position including a rather large pay cut. My dilemma is that I know this person is not going to be able to meet the new job requirements (I based the job on department needs, not on the current skill level of the previous director). I have tried everything but to directly ask for retirement. Do I have any other options? I am afraid I am going to end up going down the disciplinary action road with ultimate termination since the company has a very quick disciplinary process of three strikes and you're out.

I hate being put into this position to start with but know I need to deal with it. Any suggestions would be greatly appreciated.


Managers: Stop the Shuffling and Just Fire the Person

Friday, July 09, 2010

Do I Need a LinkedIn Profile?

Dear Evil HR Lady,

I have a middle-managerial position in a big international IT company and I am considering changing companies. Does not having a LinkedIn profile In makes me less attractive for HR personnel? I really have a strong education, expertise in my realm, a long and successful career and can provide good references from top managers of all the companies. I mean i have nothing to hide and I consider myself to be quite competitive but i do not have that LinkedIn profile.

Reasons: I personally find Linkedin to be a very biased tool. From my practice the worse the employee is, the more connections and recommendations they have in Linkedin - that's just frustrating for me. i personally know some very low-performers who were in fact fired after working less than a year. However they all have very shiny profiles in linkedin with LOTS of buzz words, connections and even recommendations, which are granted by the similar people (i also happen to know them personally). That makes Linkedin for me a very poor tool for reflecting real persons' qualities and i have abandoned *my* profile a long time ago after i noticed how many connection/recommendation requests I got regularly from either non-performers or even complete strangers - people just seem to hunt for them nowadays. Similarly i do not have any accounts in social networks like Facebook or Twitter - it's just against my nature to spend time on such activities...

But on the other hand - literally everyone now seem to have Linkedin profile so i ponder whether being "not in the same boat" actually makes *me* look worse or suspicious for my potential new employer? Could you enlighten me on perception of social networks' public profiles by HR specialists nowadays?


Do I need a LinkedIn Profile?

Wednesday, July 07, 2010

Unemployed? Try Brushing up on Your Math Skills

You need a job. Try getting one that requires unpopular skills. Because sometimes it really is about what know.

Unemployed? Try Brushing up on Your Math Skills.

Monday, July 05, 2010

Why Don't Companies Fire Micro-Managers?

Do you have any opinion on why companies don't reprimand micro-managers? As a matter of fact they seem to get promoted. Also, do you know how to filter for this type of behavior to in candidates considered for promotion?

Finally, why is it that HR don't usually filter for this behavior?


So, why don't companies fire micro-managers?

Friday, July 02, 2010

My Micro-Managing Boss and I Share an Office

Dear Evil HR Lady,

I need your advice. I work for a small non-profit performing arts company. I am in an entry level position. My problem is that I share an office with another associate and our manager. 3 people + 1 small space = lots of frustration. My boss tends to micromanage, asking several times a day "what are you working on?" even just after she's assigned me a project. Her mood tends to set the tone for our office - if she's sighing a lot, we'd better shut up and fast, even if we are supposed to be on the phone. Her tense moods permeate our office in such a way that co-workers from other departments will ask if everything is okay. It's that palpable.

Her particular ticks and quirks abound, but my question is, how do I deal? I've been here for a year and enjoy many of my other colleagues. I want to improve our working environment. Is there a polite, non-threatening way to tell her to chill out/calm down/give me a little space? I constantly feel like I'm under a microscope and it doesn't help that she rarely takes breaks or vacations: she is always at work. I want a chance to work independently and sort out an issue, but in this environment I feel totally stifled. What can I do or say towards improvement? Is there a whole new way of approaching my work that will alleviate this frustration?


How can I handle my micro-managing boss?

Wednesday, June 30, 2010

Help! I've Been Sick and Unemployed for 10 Years


Dear Evil HR Lady,

How do I address and what do I say to employers about being unemployed for the last 10 years due to medical issues and hospitalizations?

It's not something I want to talk about, but I can see where I would not consider or hire a person who would not want to tell me what they've been doing for the past 10 years.



Help! I've Been Sick and Unemployed for 10 Years


photo by Foxtongue, Flickr cc 2.0

Monday, June 28, 2010

Should I Ask For More Money?

Dear Evil HR Lady,

I accepted a low-ball offer and after I got off the phone I immediately called the HR person back to try to negotiate. I left a message telling them I had some further questions, but they haven't returned my phone call in 4 days.

I received the offer letter but haven't signed it yet. Do I have any recourse? Can I try to renegotiate or would that be in bad taste?

I have until Friday to go in a sign employment papers. What should I do?


Should I ask for more money?

Friday, June 25, 2010

Obama Fires McChystal: Should You Trash Your Boss?



You're in no danger of being followed by a reporter. So is it safe for you to trash you boss?

Wednesday, June 23, 2010

How Do I Convince My Boss I'm Ready To Manage Others?

Dear Evil HR Lady,

I am a computer programmer by trade, but I could be best considered a problem solver. For my day to day activities, I consistently get excellent reviews. People actively seek me out for projects (as opposed to other developers) because I get them done, and do it well.

However, what I see as my best ability is the hardest to quantify - I make everyone around me better. I'm not the best programmer, I'm not the best business analyst, I am not the best at writing, and definitely not the best speaker, yet they all come to me when they have problems or need to flesh out ideas. I make projects go smoother because I help everyone on the project. Similar projects have taken as much as ten times longer, but if you put them side by side, the only obvious difference would be that I am on one. Otherwise, it just seems that everyone performed much better on that project for no apparent reason. I have no magic wand, I just help people out in a hundred little ways to keep things moving. It might be something as small as meeting with that difficult executive or tuning a slow query.

I think these skills would make me an excellent manager, but I have no idea how to highlight them. I'm not very good at shameless self-promotion and any efforts to that end have been quite ham-fisted. Less obvious ways have not worked either. How can I get an opportunity to demonstrate what I can do when I am actually in charge?

How Do I Convince My Boss I'm Ready To Manage Others?

Monday, June 21, 2010

A Job With No Start Date


Dear Evil HR Lady,

I was recently hired at a medical school library as an assistant. But I had a question about how long they are allowed to make me wait to start the position. The HR Department set my hire date as a week ago. I am in their payroll system and HR said I could start working. But the librarians will NOT give me a start date. They keep saying another person is going to start with me, and they want to wait until that happens. How long are they allowed to make me wait? They've also told me to stop following-up with them to get a start date, that they will call me when they are ready. Is this normal?


No, this is not normal.

Friday, June 18, 2010

My Coworkers are Taking Advantage of the System

Dear Evil HR Lady,

My supervisor has about 1/3 of his large staff (50+) on Family Medical Leave (FMLA). They use it intermittently, which means that they are not out for weeks at a time, but, rather, take what time they need when they need it.

For the majority, when any of them call in, it is always on a Friday or a Monday and it happens over and over, but nothing is ever done about it. In particular, I have one coworker whose abuse of FMLA and complete arrogance towards any rules goes beyond comprehension. He arrives at work late, then stands around and chats with the people for 15, 20, or even 30 minutes or longer before he starts any work. Other times, he will make it look like he's working and continue to talk, talk, talk, but management rarely says anything to him. He frequently leaves the floor and has been caught watching television and eating when he should be working.


So, what do you do when your coworkers are taking advantage of the system?

Wednesday, June 16, 2010

Is that Job Posting a Lie?

Dear Evil HR Lady,

I recently applied for a Career Counselor/Coordinator position. I received a phone interview on a Friday as a preliminary to the in-person. During the conversation the interviewer admitted that it was more of a case manager position. That following Monday the position was retitled and re-posted as a Case Manager. This also happened previously when another agency posted an ad for an Office Manager, and during the interview I discovered that they really wanted an Payroll-HR/Office Manager. Both were non-profits, but is this the normal now? I thinking of withdrawing my candidacy for the former scenario because something just smells dishonest. Your thoughts?


So, Is That Job Posting a Lie?

Monday, June 14, 2010

Is Networking Dead?

Dear Evil HR Lady,

I have been on the search for over 8 months. I know business inside and out and was once president of a company. I can’t get a job at a lower level. I know what I’m doing, but, I’m starting to wonder about “networking.” I wonder, could it just be the new buzzword? Do any of you realize that there are virtually no jobs available in this economy, and talking to those of you have jobs is not going to make more of them appear?

This is coming from a person who has also fired, laid off and hired thousands, like you. I am beginning to become very, very frustrated hearing this very tired statement about networking. We are networking to talk about about potential jobs that are simply not available, in industries that have been shipped over seas. In the meantime, the money has run out. Until some job creation happens, there are no jobs to network about. I have networked with so many people, that all my friends and networks of friends are beginning to think its just sad.

I am beginning to wonder if anyone else is feeling the same way out there, or am I just a crazy old guy out here?


So, Is Networking Dead?

Saturday, June 12, 2010

Is This How You Solve Problems?

I'm sure I'm the last person in the world to post this video, but I swear I have seen situations just like this. Oh no! A Problem! Bad!



My favorite part is where they wait for 3 hours to see if it gets better.

As a caution, there is a very bad word near the end, which you all know I don't like.

Thursday, June 10, 2010

And the winners are:

Sorry for the delay. Evil Marketing Man has been traveling, but I have the winners now. Please send me an e-mail at evilhrlady at gmail dot com with your address (and real name) and our New Yorker Friends will send you your calendar!

Here are the winners:

Charles for the stupid grade inflation policy

Dilletaunt for the policy of calling back Katrina victims every hour

Monkey for her no calendars policy (who thinks this stuff up)

Teri for her brilliant response to the pantyhose policy

and

Anonymous for the no e-mail Friday Haiku.

Thanks for playing!

Wednesday, June 09, 2010

Swearing at Work



You have a great employee who occasionally says some naughty words. Should you ask him to stop or ignore it?

Tuesday, June 08, 2010

Visual Resumes

I got an e-mail from Vizual Resumes, which I'm sure my fellow HR bloggers also got. Now, I'm going to lay aside my prejudice against people who use misspellings on purpose, and say this:

These resumes look awesome.

I find this one visually appealing: http://www.vizualresume.com/inspired-visual-resume-190.html, but the content isn't worth much.

I like this notebook paper style: http://www.vizualresume.com/graphic-designer-resume-example-231.html and the writer is a graphic designer, so it seems good.

But, do resumes like this help anyone other then, say, a graphic designer? I admit, if one of these appeared on my desk I'd look it over. (Given, of course, that I was hiring people, which I'm not). But, with so much done online and with recruiting software, would this hinder you?

Has anyone received (or written) a cool looking resume that gets you results?

My official position is, by the way, that you should not use your resume as a time to think outside the box. But, perhaps I'm wrong.

Monday, June 07, 2010

Unemployed? Then Don't Bother Applying

The blogosphere is in a tizzy over job postings that specify no unemployed people should apply. Go read why you should stop freaking out.

Friday, June 04, 2010

Should I Tell a Potential Employer About My Medical Problems

You're applying for jobs where transcripts are required, but you have some bad grades because of medical problems. It's all cleared up now, but should you tell as an explanation?

Come read my answer over at BNET.

Thursday, June 03, 2010

Drug Taking HR Manager

I need some advice. What should you do if you see your boss take drugs(prescription pain killers that do not belong to her) and your boss is the HR Manager?

There are a couple different answers to this question. The first answer assumes this is an ongoing problem. If she's regularly popping prescription pain killers that belong to other people (who?) and you're sure it's not just an old jar that she keeps her Tylenol in (are you?), then I would document the heck out of it, and take it to her boss.

I'm assuming since you've seen her doing this, she's doing it at work. Your workplace undoubtedly has a drug free work force policy (administered by, ironically, your boss).

Once you've turned over your documentation to her boss, it's time to let it go. If you see her directly taking medicine out of a prescription bottle with somebody else's name on it, you can say, "Oh, Susan! I think you grabbed the wrong bottle this morning. That says James Smith on it." This will ensure that she'll transfer her illegal pills to a more legal looking container.

Once you've reported it to her boss, it's not your problem. Continue to document and do your best work, but if her boss chooses not to deal with it, you're pretty stuck.

The second answer is if this is a one time occurrence. How many of us have bottles of prescription pain killers in our bathrooms? I know people who have narcotics left over from surgery or broken bones or childbirth or whatever that just sit in their medicine cabinet. While it is still illegal for someone else to take it, I don't think it's a huge deal for a family member who has a killer toothache and has already called the dentist, but the dentist can't see her until 4:30 to pop one of those percosets. (Yes, illegal. I'm not advocating illegal activity. I'm just saying that I wouldn't set about to destroy someone's career and reputation over a toothache solution.)

If that's the case, I'd totally ignore it, unless she's operating heavy machinery or something. (And HR people are more likely to be shuffling papers than driving forklifts, so you're probably okay.)

If it's serious, report her to her boss. If it was a one time thing, give her a dentist recommendation because toothaches can really, really, really hurt.

Wednesday, June 02, 2010

5 Ways to Screw Up Your Career

There are lots of ways to be successful. But there are a few ways that are almost guaranteed to destroy your career. I discuss 5 Ways to Screw Up Your Career over at BNET.

Friday, May 28, 2010

How do I Balance a Job Offer with Potential Offers?



It's fun to have companies fighting over you, but it's also dangerous. Here are some tips for navigating the job offers.

Thursday, May 27, 2010

Working with Idiots Can Kill You!



I always suspected this to be true. Of course, there is no Lindbergh University, nor did anyone do this study, but I fully believe it. I mean, death from head injuries sustained after beating your head against the wall must be at least a leading cause of emergency room visits, if not death.

I know more than a few HR people who have been driven to insanity (or at least accounting) by some of the people we've dealt with.

And, I blatantly lifted this from Dr. Grumpy

(Yes, people, this is just a joke. See the Snopes article.

Wednesday, May 26, 2010

It's a Job Interview, Not a Beauty Pageant

In a beauty pageant, the judges look over a slate of contestants, ask them a few questions, perhaps have the contestants perform a talent of some sort, and then all the contestants parade around the stage in fancy dresses or bathing suits. At the end of all this, the judges proclaim a winner. She cries because it’s so wonderful and all the other contestants congratulate her and then slink back home, depressed because they didn’t get the crown.

Somewhere along the line, people started treating job interviews the same way. We see the hiring manager as a contest judge who is to be feared and impressed. Instead of thinking, “what would I really do in this situation” we think, “what does this judge want to hear?”

The difference is at the end of a beauty pageant, the winner gets a crown, some money and the the obligation to ride on the back of a convertible in the town 4th of July parade, while the “winner” of the job interview “pageant” gets to spend 40-50 hours a week with the “judge.”

For more of my thoughts on why It's a Job Interview, Not a Beauty Pageant, head over to BNET's Career Blog.

Your Least Favorite (or Favorite) Policy

I'm sure over our time in the working world, we've all run across some bizarre policies and practices. And some good ones as well. I love to hear about the craziness some companies foist onto their employees. So, I'm going to encourage you to tell me what you've run across.

As a little incentive, our friends at the New Yorker have offered 5 (yes 5) Desk Calendars. Granted, they are 2010 calendars, but we've still got 7 months left in 2010 and the cartoons never get outdated.

Evil Marketing Man has agreed to be the judge on the best/worst policies. He also said that if you prefer, you can write an HR related Haiku. Marketing, apparently, does strange things to your brain. I don't know what will be most likely to win, so take your best shot.

The contest ends June 1, 2010 at 8:00 a.m. Eastern Time. That gives you one week.

Monday, May 24, 2010

When Best Practices are Ignored

Your manager isn't following the handbook and guidelines set out by official company policy. What will happen if you complain?

Friday, May 21, 2010

I'm Going Crazy--What's the Secret of Job Hunting?

I’m trying to get a real full-time job after a 5-year string of part-time and temporary jobs since graduating from college. More accurately, I’ve been trying to get a real full-time job this whole time, but temporary and part-time jobs are all I can get. I can scarcely get an interview. The last of my money is gone, and I need a job RIGHT NOW. My question is, what does HR want to see on a resume? What do you want to hear in an interview? I am prepared to say and do ANYTHING if it means getting a job. But I need to know specifics. Which phrases am I supposed to use? Which phrases should I avoid?

Find out the secret of job hunting over at BNET.

Thursday, May 20, 2010

An Offer to all Novartis Human Resources Employees

Dear Novartis HR Department,

You probably don't know me. If you did, you might have actually read about what an HR department is supposed to do. Because of your lack of knowledge and insight, I am making an offer: Any questions from a Novartis HR person will be answered the same day I receive it.

This means you will jump to the head of the line. Cut in front of the people in my queue. Why do I make this generous offer? Because any company that is so phenomenally stupid as to tell an employee that claims she has been raped by a customer that it was her fault because she didn't have a spare set of keys and, oh yes, she let her cell phone battery get low, needs all the help it can get.

I imagine the rest of my readers think I'm joking. Oh, how I wish I were.

They also brought disciplinary action against her.

Seriously, people. This is the worst HR screw up I've seen in a long time. Perhaps ever. And it's not the only screw up. A jury agrees with me and as a result, you'll be paying out $250,000,000.

Seriously. The next time you're faced with a difficult situation, drop me a line. I don't charge. I could have seen this coming a mile away.

Sincerely,

Evil HR Lady

Wednesday, May 19, 2010

Evil HR Lady Goes Political

Okay, not really, as this is not a political blog. However, when I was greeted by this morning's headlines that my former home of Pennsylvania had just ousted Arlen Specter in the primary, I had to comment.

Don't worry, it's not a political commentary, it's just that Your Job is Not as Safe as You Think it is.

Monday, May 17, 2010

Who Should Reveal Salary Expectations First?

Should the candidate fess up what his/her requirements are or should the recruiter lay the facts on the line. If you've been reading Evil HR Lady Long enough, you'll probably guess that I am not on the recruiter's side here.

My Boss is a Rageaholic

I’m a manager at my small company. Above me is our Chief Operating Officer (COO) and then the owner. I love my job and everyone I work with and really want to stay. It would be a great place to work if it weren’t for the COO. The main issue is that he’s a rageaholic. On a daily basis he “loses it” and yells and does things like call everyone into a meeting to call them stupid. We work under brutal deadlines and more than once I’ve asked my team to work until late in the evening, only to have him call them “idiots” and “morons” the next day. Morale in the office is zero and turnover is very high.

The other issues stemming from his anger problems are that he has made a couple key decisions that went against the advice of everyone on those projects, and which set back the projects, sometimes by months. In all of these cases, the customer has even said that they have no interest in his idea, and yet he ties up huge resources to try to prove that his idea can work. We know that at least one of our major customers is actively looking for a new supplier because of his behavior.


Read more about a rageaholic boss and what to do.

Wednesday, May 12, 2010

How Do I Gain Visibility?

Are you operating as the invisible employee? Learn how to gain some visibility in your career. I'll give you a few tips to be seen and heard.

How Do I Gain Visibility?

Monday, May 10, 2010

I'm a Little Creeped Out by This

IF YOU'VE ever joked about your boss being a robot, stop laughing, they soon could be. A web service has launched that allows software algorithms to automatically recruit, hire and pay workers to do a wide variety of tasks.

"For the last 60 years, humans have controlled software - now we're getting to the stage where software can control humans," says Matt Barrie of Australian website Freelancer.com.


I'm all for progress and efficiency, and heaven knows I've spent enough time complaining about recruiters, but creep-o-matic.

My Former Boss is Pretending I Still Work There

Almost a year ago I left a job at a small company I had been with for many years. At the time I gave notice, I was instructed that I was not to inform any customers of my departure. I respected that as I don’t believe it was my choice to make.

My issue: it’s recently been brought to my attention by several people that my former boss (the owner of the company) is cc’ing my old email address on communications with customers. I fully appreciate that the email profile bearing my name is owned by the company. I can also understand that they might want to keep it live to monitor the inbox for business-related emails. (Given my long tenure, this is certainly possible, even a year later).

However, it would seem to me that the only reason my former boss would cc my address at this juncture would be to misrepresent my current status with the company. This strikes me as ethically questionable at best. I should mention that other employees were also instructed to copy my address, so it’s not just a matter of it being habitual.

I would appreciate your thoughts as to whether this is common practice and whether I have any rights in terms of telling him to knock it off. Am I justified in being uncomfortable that someone is pretending I’m somewhere I’m not?


I think someone's former boss is a bit whack-a-doodle. Find out what I say over at BNET.

Friday, May 07, 2010

My Co-Workers Won't Stop Whining

Dear Evil HR Lady,

Don’t tell me to just get a new job. I live in a small town, I can’t move because my parents are sick, and there is no other company I can work at. The work I do is fine, but I work with 3 of the most annoying women on the planet. You could say, “It’s a nice day, today, isn’t it?” and one will complain that the nice weather brings out the animals, so there’s lots of roadkill. Another will complain that it’s unfair that the weather is nice and she has to be in an office all day but her jerk of a boyfriend gets to be outside because he’s in construction. The third will say how low pressure/high pressure/rain/drought/whatever exacerbates her arthritis.

The day then goes down hill from there. How can I survive these women?


Read my not so evil answer, and then contribute a good evil one of your own, either here or over at BNET.

Disciplinary Councils

I've gotten two e-mails asking about disciplinary hearings at work. Neither are union members and both work for large companies. The strange thing is, a hearing is being held but the accused isn't allowed to attend.

Now, I realize that companies are not required to hold to the standards that the government must. There is no law (to my non-lawyer knowledge) that requires a company to allow an employee to defend himself. But, please explain why you are bothering to hold a "hearing" without allowing the defended to attend.

One person can submit a written statement, but can't see the written statement that his accuser is submitting. How is that rational? I can accuse a colleague of all sorts of horrible things and since he can't see it, how is he supposed to defend himself?

If you aren't going to allow a defense, why call it a "disciplinary hearing"? Just do the investigation and come to a conclusion. A good investigation sometimes involves talking to the same people more than once.

Somebody help me out and explain this to me because it seems like a bad idea.

Wednesday, May 05, 2010

Why Won't The Recuiter Get Back to Me?

So, you've interviewed and now you wait. And wait. And wait some more. Why won't the [bad word] recruiter get back to you? Here's why.

Oh, and recruiters, I'd love to hear your take on this, either here or at BNET.

A Note to the Plethora of New HR Bloggers

Dear New HR Bloggers,

Welcome to the blogosphere! We're happy to have you. Honest. But, for the love of Pete will you stop posting comments to my blog that say things like this:

"Great Blog! www.mynewhrblog.com"

"I also have something to say. www.mynewhrblog.com"

"www.mynewhrblog.com"

"For other business posts, www.mynewhrblog.com"

Seriously. It bugs the snot out of me and I delete those comments.

What you can say is:

"I totally disagree with the underlying premise in your answer. Clearly blah, blah, blah and blah, blah, blah, but I think that alien life forms really were involved in this. www.mynewhrblog."

or

"That reminds me of a funny story. [then share story]. I put the rest of my thoughts here: www.mynewhrblog.com/funnystory"

See the difference? The first set is simply you trying to get readers by Spamming my blog (and all the other HR bloggers' blogs). The second is you participating in the discussion. If you make good comments, people will come to your blog to see what you have to say. If you just give a link, people say, "ew, spam."

I honestly do welcome you to the blogosophere and I welcome your comments. Just not your spam.

Tuesday, May 04, 2010

My Boss is Trying to Kill Me

My boss is killing me. She constantly takes on more and more for our department. We recently got impressive new titles, which elevated us to an exempt salary level (no more overtime), no raises, and a few more hours work per day for each of us. Stress is so high, I dream about work at night (when I can sleep at all), my hair is falling out, and I’m having digestive issues and sometimes, when things are really bad, chest pains. I wake up every weekday morning with a headache.

I’ve been at this job for 14 years and can’t go elsewhere because I won’t be able to put in enough years for a decent retirement if I start over again somewhere else. I want to talk to HR, but I’m afraid my job and boss relationship will not go well after I do that. We have tried to talk to our manager about her taking on more and more work and are accused of wearing our “negativity hats.” I have been on the team the longest and know for a fact that I am the lowest paid, although I’ve always had excellent reviews. I keep trying to tell myself I don’t care about sloppy work and missed deadlines that are now unavoidable, but I DO care. I am very angry most of the time. If I talk to HR, what can be done to help me (and my coworkers) without making our boss mad and our lives even more difficult? Thank you.


Learn how to deal with a killer boss over at BNET.

Friday, April 30, 2010

Why a Formal Performance Review Isn't Necessary

What should employees do when the company isn’t even performing regular performance reviews in the first place? Note that we’re in an industry which is largely sheltered by the recession, we’re growing and we’ve recently received some huge new clients.


Go over and read why a performance appraisal isn't what you need.

If you like it, recommend it!

Wednesday, April 28, 2010

Why Does Your Boss Become a Jerk When You Resign?

Why is it that you can have a perfectly nice boss who goes loopy when you resign? Find out what your boss is thinking over at BNET.

Monday, April 26, 2010

I'm Stealing From My Employer

The IT people in my company are seriously underpaid. If we ever complain about, management says they could always outsource our jobs to India, so we better stop whining. So, a year or so ago a co-worker and I had a great idea: we got permission to buy the old computers that were going to be discarded and then we fix them up and sell them on Ebay.

A few months ago, I took it a step further. When I’m asked to fix someone’s computer, I’ll declare it unfixable instead. The person’s department orders a new computer and I buy the old, “broken” one from the company for $50-$100, fix the minor problem and sell it for huge profit.

I’m afraid I’m going to get busted. What’s going to happen to me if my boss finds out?



Your boss will be really mad. Yes, he/she will. Go to BNET and read my full answer.

Up in the Air

So, I finally saw this movie. If you haven't seen it, it's probably supposed to be this deep movie about life choices and blah, blah, blah. But, what it really was about was firing people.

This is something I know about.

If you want to see it and don't want any spoilers, stop reading. Oh, I'm not going to share the big plot twists, I'm just going to talk about firing.

I liked some of the dialogue used in the firings, but this line
Anybody who ever built an empire, or changed the world, sat where you are now. And it's *because* they sat there that they were able to do it.

really grated on my nerves. Yes, many people that have been laid off end up better off in the long run. I've seen it with my own eyes. But, that line will not go over well.

And the whole sending in a consultant to give the news is really lousy. Yes, firing someone is hard. I've done management trainings where we have the managers practice what they are going to say and some of them can't even get the words out of their mouth when it is just practicing. It's a really, really, really hard thing to do. And if you hire a consulting firm to come in and give the news then I'll come over and fire you for doing such a thing. Laying someone off is a manager's job, and if you don't have the guts to do it yourself then you need to go back to being an individual contributor because you don't have what it takes.

Further more, this Evil HR Lady won't do it for you either. Yes, I'll sit in there with you (always have a witness!), and I'll even jump in to rescue you if need be, but the words of "your position has been eliminated and today is your last day," better darn well come out of the direct supervisor's lips. (I'll settle for your boss's boss in a pinch, but it better be someone in the direct chain.)

And (spoiler alert!) I'm glad that they gave up on the internet firing. Talk about an awful idea. I do give Natalie credit though, she was young and dumb and thought it was a great idea. I liked her character.

What are your thoughts on firing?

Friday, April 23, 2010

I make less money than the person I'm training

Dear Evil HR Lady,

Three years ago I single-handedly opened the company’s only office and set everything up. I organized everything and made the company office something everyone in the field could depend on. I am called the Office Manger; but I do everything and basically am the President’s right hand except for the construction part.

Now his wife has brought in her old employee at a lot more than I’m making and she has had to learn everything about our business. I’ve had to teach her, as well as do my job.

I’m told how wonderful I am and get great reviews, yet my raises have amounted to only $50 per week. I’m devastated as well as disappointed that I’ve worked 40-60 hours a week at making this a great office and have gotten nothing in return. Things are tight at the company, but so are they at my house.

I’m at least $10,000 underpaid. How can I get this raise and keep the job I really love too?


Find out what to do over at BNET

Monday, April 19, 2010

I'm White and My Racist Boss Fired Me

Dear Evil HR Lady,

I was recently fired. My working environment was hostile at the least. My immediate supervisor, African American, was blatantly racist to me, white. Multiple people in the office, including other African Americans, have complained to HR about this individual’s racism yet the company protects the problem and discharges the problem white employees. How can this sort of thing continue? I don’t think we’ve got a chance in a court of law since we’re white and she’s black. I’m amazed that the administration and HR cover for her. I’m out of there now. Tuesday of last week they terminated another. How can this be stopped?




Read my answer over at BNET.

And is it wrong that I find it highly amusing that the woman depicted in the photo as the firing boss is the same woman in the photo I used for the woman being fired in this post? What goes around comes around, or something, I guess.

Friday, April 16, 2010

Should I Lie About Why I Was Terminated?

I was fired from a major corporation after 3 and a half years of employment. The stated reason was that I violated policy, but I believe it was retaliation for reporting that I was being sexually harassed by a client. This client happens to be good friends with the boss. I have documentation that he was harassing me, but the company ignored it.

Luckily I was able to find another position with a small family owned business. Although I am grateful for the opportunity and income, I am not happy with the work or company. I miss working in a structured and corporate environment with benefits and 401K.

After almost 6 months of working at the family owned company, I posted my resume and have received quite a few responses. There are 3 large companies that I am interviewing with and besides feeling extremely guilty for lying about how I ended in this position, I am afraid that they will check with HR and discover that I was in fact fired. During my time unemployed I was very open about why I was let go and the situation and NO ONE called me back (even though in each position I met all the requirements). So now, I wonder what is the right thing to do? I have a good background and excellent work ethic. I also have to account for almost 6 months of time in between the fired job and my current position. I really dislike lying but I do want to stay in my current position. How can I get another large company give me a chance and hire me?


Read my answer over at BNET

Thursday, April 15, 2010

Learn How to Give Feedback

I love TED. I listen to the talks there all the time. My next career goal is to present at TED some day. If any TED organizers read this, I'm a good speaker. Honest. Contact me. I promise to come up with something innovative for your next conference.

But, this is not about me, this is about Feedback. Natalie Merchant, formerly of 10,000 Maniacs gave a performance at the 2010 TED conference. Ted attracts, shall we say, not the most musically inclined audience and they don't quite get how to clap along to her song.

So, rather than suffer through with the audience provided beat slightly off, she stops and gives feedback. And she does it well. The feedback is at the end, it is with the song that starts at 21 minutes in, but the whole video is worth watching. If you're not familiar with Natalie Merchant you should be. She sings so well.



Now, note how she gives them feedback and they follow. She teaches them how to be an audience at a concert, and they learn. She'd make an excellent manager.

Wednesday, April 14, 2010

Great Advice from Women Bloggers

One of my BNET colleagues wrote about how women give the worst career advice. Ummm, no. Some of my favorite bloggers are women who give great career advice. I wrote my response here.

I included advice from Susan at About Human Resources, Alison at Ask a Manager, Lisa at Simply Lisa and Shauna at HR Minion. All great advice givers.

Monday, April 12, 2010

What I learned on my Romanian Vacation

I just spent a week in Romania. I know it's not the typical vacation spot, but we're trying to take advantage of our few years in Europe by seeing everything we can. While there, we ate great food (really great, I gained 4 pounds), saw interesting sights and, of course, picked up a few career lessons. Here are a few of the things I learned on my vacation.

Just because you're paranoid, doesn't mean they aren't out to get you. In Bucharest we visited the People's Palace, which was the massive, expensive, and over-sized last project of Communist Romanian Dictator Nicolae CeauÅŸescu. Our tour guide took us into a massive ballroom and noted that CeauÅŸescu wanted the ceiling to open up so that he could escape by helicopter, if need be. He also did not want central air conditioning for fear that his enemies would try to poison him that way. See, paranoid? Of course, he had good reason to be paranoid and he was, shortly thereafter, toppled and executed by his enemies.

I'd like to tell you that any paranoia you may have is craziness, but this is one of those cases where there were many people out to get him. There may be people intent on bringing you down, or at least keeping you below them. You do need to keep an eye out for those types of people and make sure you don't get caught off guard. And if you are the boss, don't be dictatorial and your chances of being caught in a Human Resources led coup are much smaller.

Sometimes the most important requirement for the job is not the one you would think. We spent three days in a rural area of Transylvania and stayed at an inn run by an actual Romanian Count and took a couple of tours with Monica. She was smart and funny and knowledgeable and put up with our incessant questions. (We like to learn while on vacation.) We found out that when she was hired she spoke very little English. This is a problem when 90% of your clients are from the UK or USA. But, she jumped in with both feet and learned English. She had the other requisite skills (knowledge of the area and a degree in European and Art History), but not this one critical skill. Fortunately her employer had the foresight to hire her.

I'm sure many places would have rejected her because she lacked that one critical skill. Be careful not to reject the person who would do the best at the job overall, just because she happens to lack one skill. If she has the desire and capability to learn this missing piece, you may want to give her the chance.

Thinking outside the coffin box really works. While Vlad the Impaler, the loose inspiration for Dracula, wasn't a real vampire, he certainly killed enough people to be an honorary one. There is a story that he managed to escape pursuers by having his horse's shoes placed on backwards. Now, I don't know how comfortable it was for the horse, but it worked. His would-be attackers couldn't see where Vlad had gone because they didn't think that these tracks leading "towards" them would indicate his path.

Sometimes we try to solve our problems the same way everyone else has. And for good reason--it works to run away from your enemies. But, sometimes, thinking a little bit differently can help us solve these problems in better way. Make sure you come up with some varied and unusual ideas for your problems. You may be surprised at how effective they can be.

I'm too good at my job

I have been working for a large corporation for about 4 years. My relationship with the vice president is great; I feel he is smart and respectable. My relationship with my supervisor however, is a little rocky. She is a flake, routinely calling in to work, crying over the slightest criticism, complaining incessantly, and the quality of her work is terrible.

In January I applied for a new position in the company, I interviewed for the position twice and both interviews went well. After a couple of weeks I was called by the vice president in the new department and told that they selected another candidate because they had more experience. I was disappointed, but not heart broken. The vice president in my current group took me out to breakfast as a morale boost and I appreciated it greatly.

Now several months later the supervisor in the group I had applied to work in approached me confidentially and told me that I was the candidate they originally wanted, but my current vice president would not allow me to move. He told me they have another position opening up and they want to fill it with me, but are concerned about whether or not it will be possible.

I am not sure how to feel about this. I am frustrated because my vice president held me back without even giving me an explanation. I am worried that I will not be able to move anywhere within the company because my supervisor is a flake and my vice president relies on me too much. What should I do?

You can read my answer over at BNET.

Friday, April 02, 2010

What was your worst "additional assignment?"

"Additional Duties as assigned" pops up in almost every job description. Can your boss really make you do something outside your job description?

Of course. Go read about additional assignments as required and then tell me about your strangest additional assignment--either here or at BNET.

And, yes, unfortunately BNET does require registration, but they don't send annoying stuff out unless you request it and you can use the same name you use over at blogger and if you can't remember your real address, well, who can blame you when you're struggling to get all these tasks done that aren't related to your core work responsibilities?

Wednesday, March 31, 2010

Exit Interviews

I had someone send me an e-mail asking for recommendations for vendors to do exit interviews. I've never worked with a vendor for that, so I have no idea. (I'm sure he'd appreciate your input, though, so comment away!)

But, he also asked: 2) What is the best method (direct contact with term'd employee, websurvey or paper survey)?

Excellent question. First, let me tell you about my love/hate relationship with exit interviews. I'm a data girl, through and through. (Kind of sounds super-heroish, doesn't it? It's Data Girl! She's brought her SPSS and Excel spreadsheets to save they day!) I like data.

But, as they say, the plural of anecdote is not data and unfortunately exit interviews tend to be little more than collected anecdotes.

We know that the number one reason people leave their jobs is because of their direct supervisors. But, I've never seen that as a number one reason on any report of aggregated exit interview information. The number one reason I always see popping up? "Opportunity."

Personally, I think opportunity is about the last reason people start looking for that new job in the first place. After all, if that opportunity doesn't come with a bigger pay check and a less insane boss you're not going to take it. If you are satisfied with your current job you are not going to start looking.

Because the biggest reason to leave is management and that information isn't accurately recorded in an exit interview, we have to glean what we can from the other data. But, since even the worst of managers rarely have more than a handful of people working for them, it's difficult to tell whether that one person who left for "opportunity" had really just outgrown the job or if the manager was a raging lunatic. We can put information together and aggregate it at high levels, but this doesn't always give you real information that you can act on.

Always, always ask for primary, secondary and tertiary reasons for terminating. This helps you identify things like salary, benefits, work hour and company culture issues.

Keep in mind that most people know they can't burn any bridges and they will assume that anything they say in an exit interview can end up back at the desk of the offending boss. "But we promise confidentiality!" you say. Hogwash. You can promise all you want, but they won't believe you.

The reason they wont' believe you is that they are smart. They know they are the only person from that boss to quit in 2009, so if you give any "feedback" to said supervisor he's going to know it comes from you.

So, paper, face to face or online?

No, yes, yes.

Aren't I helpful? I like the face to face because people will spill things in casual conversation and you can read their facial expressions.

Paper? Only if your employees don't have individual computer access. Give them an online survey to fill out prior to their last day. Then you don't have data entry costs to pull the info together.

Online, see above. But, I'd like, ideally, to take it one step further. Ask for an e-mail address for the employee in our original survey. Then, after they've been gone for 6 months, send them a new survey to fill out.

Why? Because they are removed from the situation and have a new perspective. The "perfect" new job now has the real boss and the real co-workers and the real projects to go with the idealism. Asking them what they thought of the last job at this point is going to give you a different view.

And what do you do with all this information? Well, there is no point in gathering it if you are not going to act. Trends need to be dealt with. Groups with high turnover need to be looked at more closely. Numerous salary complaints (and ask about new salary--they may or may not tell you, but ask) or indications that people are leaving for a LOT more money needs to be dealt with.

But, you cannot go to the one manager who was identified as the reason for termination and tell them. Even though no one believes you will keep the information confidential, it's critical that you do. But, it's also critical that you find other ways to deal with your bad managers. Otherwise, why ask?

My Online Alter Ego is Ruining My Reputation

How can you help salvage your reputation when someone who shares your name is an idiot on line? I'll give you some hints on how to handle online stupidity over at BNET.

Should I Rat Out a Toxic Co-Worker?

Dear Evil HR Lady,

I have a toxic coworker in my research lab. She is controlling, neurotic, and passive aggressive. I have to interact with her since she manages all the data for the studies I work on. My boss recognized her poor treatment of her direct reports and assigned those people to report to me instead.

In addition to her bad behavior, she also is inefficient, resistant to change, incapable of handling tasks like scheduling , and takes weeks to do what should take hours. I cannot bring concerns directly to her because she gets extremely defensive and rejects any suggestions I make in a knee-jerk fashion, which requires me to get director approval on everything in order to make any changes.

I am leaving the job to go to grad school this coming fall but am hoping to come back to the lab after I have my degree (at the suggestion of the director). Should I keep my mouth shut, leave gracefully, and hope things are better when I am looking for a job there later? Or do I say something to my director, who is always very responsive to my concerns? Honestly if she is still in the lab when I am looking to come back, it might sway me to look elsewhere, and I know the director would be upset if that were to happen since he really likes me


Go to BNET (sorry for the click through) and read what to say about a Toxic co-worker.

Thursday, March 25, 2010

How to Work for a Younger Manager

What do you do when your co-workers and boss are all younger than you? If you're not fitting in, it might be culture, not strictly age, that's getting in they way.

I give you some suggestions over at BNET. Go read, comment and recommend it. Plus, isn't the picture cute? I wonder whose darling little boy that is.


Tuesday, March 23, 2010

My Employers are Racists!

Okay, not my employers. Rather, my question writer's employers. (And for the record, I'm not anybody's employee. I'm an independent contractor. Feel free to offer me projects for large sums of money.)

I work for a small family business where HR functions are handled by accounting and the department manager. I manage a very small workforce that contributes a great deal to the bottom line. I have recently conducted interviews for a position that is soon to be available. The problem is that the best candidate is a minority, and the owners of the business are racist.

They are not overtly racist, they just put the microscope on every minority I hire, especially minority women. My direct supervisor is not a member of the family, but everyone else above me is. I feel that I would not be helping this candidate to hire her since I can guarantee that I will be asked to terminate her before her probationary period ends for “unsatisfactory performance.”

If I do not hire because my higher ups are racist, then am I guilty of discrimination? I have decided to hire the most qualified person, who is a minority, but I can count the calender days until I am instructed to terminate. What do I do?


Go over to BNET and find out the smart way to battle racist employers.

Friday, March 19, 2010

A Quality Candidate

I love medical blogs. Dr. Grumpy got a patient who was also looking for a job.

Watch out, this same lady is probably applying to jobs in your office.

How to Help Your Boss Give You a Promotion

During my last review I asked my manager, who is a senior vice president, about a promotion. He indicated that he would begin to think about what a promotion for me would look like and discuss it with HR. At the end of our conversation he stated that due to a possible acquisition, I might expect a promotion in the next 6-9 months. Well the acquisition has not taken place, yet but I still want something to happen. It has been over six months; should I bring the promotion conversation up again? If so, what should I say?

If you want a promotion, head over to BNET. I'll give you some ideas to get going.

Wednesday, March 17, 2010

Public Perception of HR

I got the following in a comment from Twitchh:

And a good HR manager recognizes that employees are assets, not liabilities, but we all know that the general perception of HR is not one of sunshine, sweetness, and light.

Perhaps that's because most people's experience (as you're seeing here), either direct or vicarious, is that if/once HR gets involved with *any* situation concerning you, things are *not* going to be resolved in your favor.

Do you have any suggestions for educating HR professionals to avoid the behaviors which reinforce this perception, perhaps even going so far as to spur HR into thinking of "mere" employees as people instead of replaceable cogs?


The problem with educating HR professionals is that we're used to doing the educating,so we think already know everything. This, of course, is true. We do already know everything, so stop bothering me and go fill out some forms. Thank you.

What behaviors reinforce this perception? I'm sure all of you could list a thousand of them. Unprofessional behavior, mysterious terminations, sneaky reductions in force, training courses with no benefit to the employee, and lectures on "hiring the best person, but you are low on minorities in your department, I'm just saying."

Now, I can give you reasons (and good ones at that!) for all of the above. Well, except the unprofessional behavior. I bet the rest of my HR friends could as well. Who can't give good explanations for all of this? The rest of the business world. Why? Because, we the masters of employee communication, stink at communicating.

Sometimes we don't communicate on purpose. We don't tell you the date of the upcoming reduction in force because it wreaks havoc on the business if everyone knows it is coming on Tuesday, March 16. The unknown is bad, yes, but the known can sometimes be worse.

The problem is, in my way of thinking, is that after we announce the RIF on Tuesday, March 16, we are still secretive. We don't share whether this was phase 1 of 2, or of 10, or if that was it, or what the plans are under the restructured company.

We give you lectures about meeting your Affirmative Action Plan goals, but we don't truly explain why we have to do this (government regulation), how the company benefits from this, what the consequences would be if we don't, how diversity is more than just a rainbow of races, and how we are working to build unity across the organization.

As for treating people as interchangeable and replaceable, well there's some logic to that too. For many, many, many positions there are thousands of people out there who could do the job and do it well. There are hundreds that could do that job better than for the person who gets hired. So, yeah, we may treat you as replaceable because you are.

But, this also means we're replaceable. (Well, I'm not. I'm one of a kind, unique and special, just like everybody else.) But, we forget that replaceable doesn't mean that there aren't consequences for replacing.

It takes time and money to bring a new hire up to speed. It takes time and money to search, recruit, interview, offer, negotiate, and hire a new person. It takes time and money to terminate someone. When someone leaves they take their institutional knowledge with them. This is often invaluable information that isn't written down anywhere. Some of these things just can't be effectively written down.

SHRM says managing people, managing organizations. Well, if people are our specialty, why do people hate us? And it's not just because we deliver the bad news. I love my dentist and he frequently delivers bad news to me in the form of a large bill and novocaine shots. (I suspect he owns a boat, but he claims the cost is due to his own children's orthodontic needs. I call foul.)

We joke about how we came into this line of work because we "like working with people" and how that was quickly beaten out of us. I have this theory that some of us (especially employee relations types) see employees as negatives because we only see the bad side. Sure, we're supposed to be available for all that good employee development stuff. But, instead, we're usually just called upon to tell Sally she has a hygiene problem and Bill that he's going to be terminated for going poor performance, and blah, blah, blah.

We need to be better communicators. We need to understand the financial consequences of our decisions. We need to refuse the responsibility for the company party (hand that off to Public Affairs), and instead plan the company succession protocols.

I love HR. Honest. With all of my cold evil heart, I love HR. Because I think it has potential. I've seen great HR. I've worked for great HR people. But, we need to get more of us up to speed and communicating and working with and not against. If people are our most valuable resource, let's cherish them. And for heaven sakes, let's get a good HRIS in place so that we don't have to bother you with paperwork.

How to Get That Elusive Promotion

Surely you deserve a promotion? Right. Of course right. Because if you read Evil HR Lady you are clearly superior to all of your co-workers.

Clearly, I need a little bit lower self esteem. At BNET.com I answer a question about how to get a promotion.

Monday, March 15, 2010

Is HR Dying to Ambush you?

Of course we are. What else does HR exist for?

Just kidding. This is another BNET.com post about the inner thought process of HR.

Wednesday, March 10, 2010

5 Ways Women Can Take Control of Their Careers

Studies show women make less money than men do. So, take control of your career. I'll tell you how over at BNET.

A Twitter Question

I decided I should sign up with Twitter. I, of course, wanted to be Evil HR Lady over there as well, but someone has already take then name.

Fair enough, there are plenty evil HR ladies in the world. But, this particular person hasn't posted any "tweets" so I'm guessing she's not too dedicated to the whole idea. I can't figure out how to contact the person and beg for the name. (I might even be convinced to send genuine Swiss chocolate in exchange for the name.)

Any suggestions? Or is it you? Leave a comment or send me an e-mail at evilhrlady@gmail.com

Even if your boss loves you

For the past 10 years, I’ve been an IT Program Manager at a Fortune 100 company. In my last annual performance appraisal, in March 2009, my manager gave me the top performance rating and advised me that I was the only person in our group to receive that rating. He said he would probably recommend something in the 3-4 percent range. Then, a week later, my company froze salaries and recognition programs for all employees.

A year later, the company has announced that salary planning will resume and that any actions will take place in April 2010. I fully expect to be given the same performance appraisal as I was in March 2009. I have researched salaries and believe I should receive a 6 percent increase but would accept a 4 percent raise. How do I approach my boss about this?


Hop over to BNET and find out why you are not getting a huge raise

Change is good for the soul

I've made some changes recently. First, I have a new new e-mail address. It's EvilHRLady@gmail.com now.

Second, I feel a bit like Dobby, the house elf. You see, I'll be wanting paying for my work now. (Plus, my socks don't always match.) As such, I'm now on the BNET.Com career site. And they give me actual money. Weird, I know.

I promise not to have sold out, although if you start noticing me making references to how much I love CBS television shows, you should call me on it. CBS may be the parent company for BNET, but I'm still in Switzerland and, therefore, don't have CBS. And if I did, it would be in German, which just loses something. Although, I do have to say, the Simpsons are just as funny in German, if not more so. But, that's not a CBS show, so I think I'm not too sycophantic.

Never fear, I'll post links here, and I'll still keep some unique EHRL content here. But, it gives you one more place to warm your cold little HR hearts.

Sunday, March 07, 2010

Laid Off

An inlaw of mine is almost 65 years old, and has worked as a project manager at an engineering firm for 35 years. Last month he was laid off... with four weeks of severance. Because he thinks a) since 4 weeks is what's in the company bylaws and b) that (based on no actual input from the company that I can see) he might get contract work for them one day, he doesn't want to talk to a lawyer. I say the worst case scenario is he doesn't get four weeks of severance, and best case can be a whole lot better.

Did I mention that he just came back from a 7 month leave in October to recover from surgery? Evil HR Lady, he has no college degree, did not become an engineer, has health issues, and lives in the economic cesspool that is greater Detroit. Am I being overly pessimistic about his prospects, or just pragmatic? In your opinion do we need to gently bring him around to the idea that he might as well start a legal negotiation, because he's got a very tiny realistic shot at a professional future, and needs something to live off of? I suspect part of the reason he's so reluctant to do anything is because it would mean acknowledging how little he was valued by that company, but the situation is what it is, and I say no sense pretending he was treated well, or will be in the future with fantasy contract work. And he says it was a layoff, but he was the only one let go at that time. Others have been let go previously.

I'm a big fan of severance. It keeps things civil and your terminated employees from initiating lawsuits. Note that I said initiating lawsuits, not from winning lawsuits, because, quite frankly termination lawsuits are hard for a former employee to win.

You see, you can terminate anyone at any time for any legal reason. (Assuming no contracts and at will employment here.) What you can't do is terminate someone for illegal reasons. In your inlaw's case you may say, "Look he was terminated because he's almost 65." Yes, that is illegal. You may not terminate someone because he is 64.5 years old. But, you certainly can terminate someone who is 64.5 years old, provided that his age is not the reason.

But, your question is should he file a lawsuit, right? Well, I'll be honest with you--there is a probability greater than zero that you could win and still end up with less money. Why? Because the lawyer has to be paid. If the company bylaws stipulate 4 weeks of severance and they offered 4 weeks of severance and (and this is key) they offered 4 weeks of severance to other people they have terminated, then in order to win anything, he's going to have to prove illegal discrimination.

Now, I would tell a company that they need to be extra careful because the burden generally falls on them to prove that they didn't illegally terminate someone. But, that advice flips when you are talking about filing the lawsuit. You know who wins in a lawsuit? Lawyers. Yep. Everyone else is dragged through years (literally) of tedious, painful, litigation.

You don't want to go to court. There is a real possibility that he could get more money if he simply threatens (or, better yet, has a lawyer threaten--some of them will write a letter for you for a few hundred dollars). But, there is also a possibility that no future consulting work will be the consequence of that lawsuit.

So, here is what I would do. 1. Ask for a copy of the Summary Plan Description. If they've let multiple people go, there should be one. (He should have a copy already.) It will state how severance is calculated. If his is calculated as per the plan, then that is that. 2. Call up an employment lawyer and ask for a short consultation (confirm the fee beforehand). Don't call up one of those "were you hurt in an accident? Let's sue!" lawyers because they won't know what to do. Ask the lawyer's advice on the potential age discrimination claim. 3. If the lawyer thinks there is a valid claim, have her write a letter asking for a reasonable increase in severance. 4. Then let it go. Take the 4 weeks (or whatever additional severance is offered) and get on with life.

Employment lawsuits are not kind where you get million dollar payouts. The psychological toll of such a thing is not worth the money.

Monday, March 01, 2010

Moving Out

I have a friend, a really good friend whose father got remarried and they moved to the stepmother's house. My friend, recently turned 18 or 19 at the time, was told to expect to pay room and board. A set price was never agreed on, or truly determined. They own a paper route, where they get up in the morning, drive to a predetermined place and pick up the stacks of papers which they deliver to businesses and other places. She was put on the payroll, and told she would be getting somewhere around 20-25 dollars out of the paycheck and that the rest would go to room and board. She agreed.

Recently she has gotten herself a part time job, but still does her Saturday on the route. Not only do they not pay her for that day, at all, they also make her do some of their days during the week, and refuse to give her any money then either. They then complain that she owes them money. Is any of this fair, or legal, and is there anything she can do about it? She would quit the job, seeing as she is on the actual payroll, just not receiving the check (they pick it up, she never even sees it) but they have threatened to kick her out before. The ones who handle the finances for the paper route are actually her new step-grandparents. Can they get in trouble for this as well?

She is trying to save up money to move out, but when they constantly say she owes money that isn't going quite as planned.

This is more of a question for Dear Abby than it is for me, but because I'm always sure I could do a better job than Dear Abby, I thought I'd answer it.

Yes, her father and her step mother are being jerks. Yes, there are things she can do. Yes, she should move out. Is her mother in the picture? Perhaps she could help.

Let's talk about money, first, though.

You say that they put her on "payroll" and that the father/step-mother pick up the pay checks. I highly doubt that she is on a payroll of any type. Most newspaper delivery jobs are done by independent contractors. (Or at least they are in my experience.) This means that the newspaper company essentially sells you the papers and you get to keep whatever money you collect on top of your costs. Things have become more centralized over the years, with the newspapers doing the billing rather than having the paper boy go door to door collecting.

My guess is that her step-grandparents are the ones with the contract with the newspaper and everything else is under the table. If she was an employee, she would have been provided with a W2 by January 31 so that she could file her taxes. If she was an independent contractor, she would have been provided with (most likely) a 1099 for the same purposes.

I doubt she received any such thing. Which means that no one, not even the US government, considers her an employee.

Now, could she call the Department of Labor? Yes. Could she file a complaint that her paycheck is being held from her? Yes. But, will this solve any of her real problems? No! It will make them worse. Because, she still won't have anywhere to go and now her father and step-mother will be angry at her. Yeah! And then they'll kick her out.

This is one of those situations where (assuming all facts in evidence are, in fact, facts) she needs to stop this silly part time job thing and get a full time job. I know, I know, easier said than done. Then get 2 part time jobs. Or 3. As long as these are legal jobs, it doesn't matter what they are. Clean toilets. Work fast food. Clean toilets at fast food restaurants. And get out of the house.

Move in with friends. Have roommates. Live in someone else's basement apartment. Rent a room in a house. Whatever it takes.

It stinks, but this isn't a question about employment rules (although there are violations all over the place), but about becoming an adult. It's not fair (although, I'll totally agree that rent should be paid by the over 18 year old set that still lives at home, unless they are full time students, and even then I'm in favor of part time jobs).